Summary

• A vulnerability in the Cisco Smart Call Home feature of Cisco IOS and IOS XE Software could allow an unauthenticated, remote attacker to gain unauthorized read access to sensitive data using an invalid certificate.
  
  The vulnerability is due to insufficient certificate validation by the affected software. An attacker could exploit this vulnerability by supplying a crafted certificate to an affected device. A successful exploit could allow the attacker to conduct man-in-the-middle attacks to decrypt confidential information on user connections to the affected software.

  Cisco has released software updates that address this vulnerability. There are no workarounds that address this vulnerability.

  This advisory is available at the following link:
  https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190327-call-home-cert

Affected Products

• Vulnerable Products

  This vulnerability affects devices that are running a vulnerable release of Cisco IOS or IOS XE Software with the Smart Call Home feature enabled.

  For information about which Cisco IOS and IOS XE Software releases are vulnerable, see the Fixed Software section of this advisory.

  Determining Whether Smart Call Home is Enabled

  To determine whether the Smart Call Home feature has been configured, administrators can use the show running-config | section call-home command in the CLI. For a device to be vulnerable, the Call Home service has to be enabled and at least one Call Home profile has to be active. The following example shows the output of the show running-config | section call-home command for a device that has the Smart Call Home feature enabled.

  service call-home
  call-home
   contact-email-addr support@example.com
   profile "CiscoTAC-1"
    active
    destination transport-method http
    no destination transport-method email 

  Determining the Cisco IOS Software Release

  To determine which Cisco IOS Software release is running on a device, administrators can log in to the device, use the show version command in the CLI, and then refer to the system banner that appears. If the device is running Cisco IOS Software, the system banner displays text similar to Cisco Internetwork Operating System Software or Cisco IOS Software. The banner also displays the installed image name in parentheses, followed by the Cisco IOS Software release number and release name. Some Cisco devices do not support the show version command or may provide different output.

  The following example shows the output of the command for a device that is running Cisco IOS Software Release 15.5(2)T1 and has an installed image name of C2951-UNIVERSALK9-M:

  Router> show version
  
  Cisco IOS Software, C2951 Software (C2951-UNIVERSALK9-M), Version 15.5(2)T1, RELEASE SOFTWARE (fc1)
  Technical Support: http://www.cisco.com/techsupport
  Copyright (c) 1986-2015 by Cisco Systems, Inc.
  Compiled Mon 22-Jun-15 09:32 by prod_rel_team
  .
  .
  .

  For information about the naming and numbering conventions for Cisco IOS Software releases, see the Cisco IOS and NX-OS Software Reference Guide.

  Determining the Cisco IOS XE Software Release

  To determine which Cisco IOS XE Software release is running on a device, administrators can log in to the device, use the show version command in the CLI, and then refer to the system banner that appears. If the device is running Cisco IOS XE Software, the system banner displays Cisco IOS Software, Cisco IOS XE Software, or similar text.

  The following example shows the output of the command for a device that is running Cisco IOS XE Software Release 16.2.1 and has an installed image name of CAT3K_CAA-UNIVERSALK9-M:

  ios-xe-device# show version
  
  Cisco IOS Software, Catalyst L3 Switch Software (CAT3K_CAA-UNIVERSALK9-M), Version Denali 16.2.1, RELEASE SOFTWARE (fc1)
  Technical Support: http://www.cisco.com/techsupport
  Copyright (c) 1986-2016 by Cisco Systems, Inc.
  Compiled Sun 27-Mar-16 21:47 by mcpre
  .
  .
  .

  For information about the naming and numbering conventions for Cisco IOS XE Software releases, see the Cisco IOS and NX-OS Software Reference Guide.

  Products Confirmed Not Vulnerable

  Only products listed in the Vulnerable Products section of this advisory are known to be affected by this vulnerability.

  Cisco has confirmed that this vulnerability does not affect Cisco IOS XR Software or Cisco NX-OS Software.

Workarounds

• There are no workarounds that address this vulnerability.

Fixed Software

• For detailed information about affected and fixed software releases, consult the Cisco IOS Software Checker.

  When considering software upgrades, customers are advised to regularly consult the advisories for Cisco products, which are available from the Cisco Security Advisories and Alerts page, to determine exposure and a complete upgrade solution.

  In all cases, customers should ensure that the devices to be upgraded contain sufficient memory and confirm that current hardware and software configurations will continue to be supported properly by the new release. If the information is not clear, customers are advised to contact the Cisco Technical Assistance Center (TAC) or their contracted maintenance providers.

  Cisco IOS and IOS XE Software

  To help customers determine their exposure to vulnerabilities in Cisco IOS and IOS XE Software, Cisco provides a tool, the Cisco IOS Software Checker, that identifies any Cisco Security Advisories that impact a specific software release and the earliest release that fixes the vulnerabilities described in each advisory (“First Fixed”). If applicable, the tool also returns the earliest release that fixes all the vulnerabilities described in all the advisories identified (“Combined First Fixed”).

  Customers can use this tool to perform the following tasks:

  • Initiate a search by choosing one or more releases from a drop-down list or uploading a file from a local system for the tool to parse
  • Enter the output of the show version command for the tool to parse
  • Create a custom search by including all previously published Cisco Security Advisories, a specific advisory, or all advisories in the most recent bundled publication

  To determine whether a release is affected by any published Cisco Security Advisory, use the Cisco IOS Software Checker on Cisco.com or enter a Cisco IOS or IOS XE Software release-for example, 15.1(4)M2 or 3.13.8S-in the following field:

  By default, the Cisco IOS Software Checker includes results only for vulnerabilities that have a Critical or High Security Impact Rating (SIR). To include results for Medium SIR vulnerabilities, use the Cisco IOS Software Checker on Cisco.com and check the Medium check box in the Impact Rating drop-down list.

  For a mapping of Cisco IOS XE Software releases to Cisco IOS Software releases, refer to the Cisco IOS XE 2 Release Notes, Cisco IOS XE 3S Release Notes, or Cisco IOS XE 3SG Release Notes, depending on the Cisco IOS XE Software release.

Exploitation and Public Announcements

• The Cisco Product Security Incident Response Team (PSIRT) is not aware of any public announcements or malicious use of the vulnerability that is described in this advisory.

Source

• This vulnerability was found during internal security testing.

URL

• https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20190327-call-home-cert

Revision History

• Version	Description	Section	Status	Date
  1.0	Initial public release.	-	Final	2019-March-27

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